Employee Transportation Coordinator

One of the most important elements of your company’s CTR program is the person selected to perform the role of Employee Transportation Coordinator (ETC)—you!

As an ETC, you will serve as the point of contact between:

  • The company’s management and employees to implement, promote and administer your organization’s CTR program
  • The employer and local jurisdiction to track your employer’s progress in meeting CTR requirements

Some Specific Task an Employee Transportation Coordinator may perform:

  • Meet with management to determine program elements
  • Work with local transportation agencies regarding transportation services and products
  • Complete the Employer Annual Report and Program Description
  • Coordinate the distribution and collection of biennial CTR surveys to all affected employees
  • Evaluate CTR program and survey data and enhance Program as necessary to improve results
  • Assist employees with ridematching to form carpools or vanpools
  • Meet with employees to talk about the benefits of carpooling, bicycling or riding the bus
  • Promote the worksite CTR program to employees by producing and distributing information pieces
  • Track employees’ participation in specific program elements
  • Help monitor employee parking in designated HOV parking spaces
  • Distribute bus passes and vanpool or carpool incentives to employees
  • Brief management on the CTR program’s progress

Selecting an ETC
An ETC can be found at any level or in any department in an organization. Since many of the functions of CTR relate to personnel management and employee benefits, in many cases an ETC is a member of the human resources department. Or, in some organizations ETCs work in facilities or parking management. What’s most important is the ETC’s interest in alternative commuting, and an ability to work with other employees and manage the elements of a worksite CTR program.

The most successful ETC’s share many of the following abilities and characteristics:

  • Ability to work well with people
  • Excellent communication and listening skills
  • Interest in commute alternatives, especially someone who already commutes by bicycle, carpool, vanpool, walking or bus
  • Flexibility in work responsibilities and schedule to implement and promote a worksite CTR program
  • Access to management and other employees
  • Superior organizational skills
  • Ability to access and use a computer
  • Interest in environmental issues