Website Privacy Policy

The Web site was developed and is maintained by the City of Vancouver, Washington, who is the responsible agency for administering the Washington State Commute Trip Reduction Program for Clark County, Washington. The City of Vancouver is firmly committed to the privacy of visitors to this Web site. This policy addresses the collection, use, and security of information that may be obtained through use of the Web site, and access to that information.


Terms of Use

By visiting the Web site, users agree that they will not use the site for any unlawful activity, or use it any way that would violate the following terms and conditions. The terms and conditions of this Web site are governed and construed by the laws of the State of Washington. Any use of the web site shall comply with all of the City of Vancouver, Washington, and State of Washington laws and regulations as well as with all federal laws and regulations. Any lawsuit or claim arising from this web site shall be brought in the Clark County Superior Court, Vancouver, Washington.


Voluntary Information

The Web site collects no personal information about visitors, unless the visitor voluntarily provides the information by sending an e-mail or filling out a form on-line.

Forms may be used for such purposes as:

  • Surveys to gather information on transportation mode choice and patterns.
  • Registrations to receive information about an issue or Web site service.
  • Requests for services, or to report problems.
  • Registration for sponsored programs and promotions.

The voluntary personal information collected with on-line forms may include your name, e-mail address, street or mailing address, telephone number, age, and transportation mode information. This information may be stored in a database, delivered to City employees or designated employees via e-mail, or both.

The City of Vancouver does not:

  • Collect or sell information for commercial marketing
  • Provide personal information to private organizations
  • Share any personal information with other agencies or persons if prohibited by law. Some City projects involve collaboration with other local or State government agencies. Voluntary personal information submitted to the City of Vancouver to express interest in or make comments about such projects may be shared with the other agencies involved. Any other agencies involve adhere to the Web site privacy policy.

Responses to surveys, comments, and demographic information provided by visitors may be aggregated to produce statistical reports. These reports may be released to the public, and may include, without attribution, comments provided by site visitors. Personally identifiable information will be used by the City of Vancouver only on a need-to-know basis, and will not be made accessible to unauthorized employees at any time.

If you are employed at a Commute Trip Reduction (CTR) affected or voluntary work site under the Washington State Commute Trip Reduction Law (RCW 70.94.527), please note that the Employee Transportation Coordinator (ETC) at your worksite has been given administrative access to the information collected on the Web site. The ETC’s are required to follow the Web site policy. If the City of Vancouver, which is responsible for implementing RCW 70.94.527 for Clark County, Washington, has become aware that an ETC may be using the information gathered on the Web site for an unauthorized purpose, the City reserves the right to immediately terminate the ETC’s ability to access the Web site.



“Cookies” are small text files generated by the Web server and stored on a visitor’s computer. Cookies placed by a Web server can be read by the server at a later time. The purpose of cookies is to help distinguish each visitor. A cookie might store information about when the visitor last accessed the Web site, or a marker that indicates a visitor had previously viewed a particular page. For example, if an on-line survey was conducted on the Web site, and the intention was that each visitor should only complete the survey once, a cookie might be created when the survey form is submitted to signify that the visitor has completed it.

Cookies stored on a visitor’s computer by the City of Vancouver Web site do not contain personal information. Cookies may contain an identification number that can be read by the Web server as part of a system to provide content that is customized for an individual visitor. An identifying number of this type would be stored only if the visitor requested customized content by completing an on-line registration form. For more information about cookies, visitors are advised to consult the documentation for their Web browser software.



The City’s computer network infrastructure, including the Web server, e-mail server, and databases, are protected against unauthorized access or tampering, from both the outside and from within the network. Internal security measures prevent access from City employees who are not authorized to change or view the information. Monitoring and anti-virus software is used to further protect the network and the information stored there. However, these measures should not be considered as fail proof, and the City of Vancouver cannot guarantee the security of information stored on its network.


Public Records and Disclosure

All information collected by the Web site, including e-mail, participant names, employer names and e-mail addresses, becomes public record under the laws of the State of Washington, and may be subject to inspection and copying by the public. However, limited exceptions to the public’s right to access public records may occur if there is a conflict with the privacy of individuals. Exceptions are provided by both state and federal laws. In the event of a conflict between this Privacy Policy and the State of Washington Public Records Act or other law governing the disclosure of records, the Public Records Act or other applicable law will control.

 Personal information and e-mail submitted by the public to the City of Vancouver through the City’s Web site is retained in accordance with the laws of the State of Washington on the preservation and destruction of public records. For details, see the Washington Public Records Act (PRA) at

The City of Vancouver retains the right to release private information in rare cases we believe to be emergencies. For example, if we received information from somebody in a dangerous situation in a neighboring city, county, we might contact officials from that jurisdiction to come to the person’s aid. Outside of legal requirements and extreme emergencies, information on the website will not be released to anyone without the consent of the user.


Access and Correction of Personal Information

Visitors may review any personal information collected, and may recommend changes to information that is in error. To do so, submit a written request that shows the error, and provide contact information to enable the City to verify identity before granting access or making corrections. If a user of the’s Web site believes that their personal information is being used for a purpose other than what was intended when submitted, please contact the City of Vancouver.


This Privacy Policy applies only to the Web site. The Web site includes hyperlinks to connect visitors to other Web sites operated by other organizations. Visitors who leave the City of Vancouver site and view these linked sites are advised that this Privacy Policy does not apply to those linked sites. Visitors with concerns or questions about the privacy policies of linked sites are advised to read the policies that may be published on those sites, or to contact the operators of those sites.